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How to Contact Giga Removals: Email, Booking Form and Chat
How to reach Giga Removals: which channel suits which question, what to include, and what to expect back.
Published 20 October 2026 · Updated 20 October 2026
There are three ways to reach us: email, the booking form and Ask Giga, our chat assistant. Each suits a different kind of question.
This guide covers which to use, what to include, and what happens next.
Key takeaways
- Email info@gigaremovals.uk for changes, photos and anything you want in writing. Put your AM reference in the subject line.
- Use the booking form at gigaremovals.uk/book/ to price and request a move.
- Ask Giga for prices and policy questions at any hour. Giga passes the question on when a person must answer.
- We move homes across the UK from our London base. There is no office to visit; everything is handled online and by email.
Step 1: Choose the right channel
Pick the channel that matches your question. It saves time on both sides.
- Email for changes to a booking, photos of an item, a problem on the day, or a question with several parts.
- The booking form to price and request a move.
- Ask Giga for prices, services and policies, at any hour.
| Your question | Best channel | Why |
|---|---|---|
| Price for a move | Ask Giga or the booking form | A price in minutes, at any hour |
| Make a booking | Booking form | Price, slot and reference in one go |
| Change to a booking | Email or My bookings | Written record of the change |
| Damage or a complaint | Photos and reference in one place |
Step 2: Use the booking form
Go to gigaremovals.uk/book/. Six short steps give you a price, a slot and an AM reference. Have both postcodes, the floor and lift at each address, and a date ready.
What to expect after you send it
We check the van, crew and access for your slot and confirm by email. If anything needs a question answered, we email you.
Step 3: Email info@gigaremovals.uk
Put your reference in the subject line, for example “AM-123456 change of date”. Give the change or question in one short paragraph and attach photos if they help.
Keep the reply. It is your written confirmation of what was agreed.
Step 4: Ask Giga
Press “Ask Giga” on any page. Giga answers questions on prices, services, policies and booking at any hour. When only a person can answer, such as a fixed price for a large home, Giga says so and passes it on.
Step 5: Where we work
We move homes and offices across the UK from our London base, including Central London removals. There is no office to visit: quotes, bookings and changes all happen online and by email. To learn who we are and how we work, read about Giga Removals.
Frequently asked questions
Email info@gigaremovals.uk. For a price, use the booking form or Ask Giga.
Your booking reference and the topic, for example “AM-123456 change of date”. That lets us match the email to your job straight away.
The whole UK, with a London base. Mileage is charged one way, collection to delivery, at the van’s per-mile rate.
No. We work online and by email, so there is no office to visit. Email us and we will answer in writing.
Email is answered between 8am and 10pm, seven days a week. For a price at any hour, Ask Giga.
