Care Process
How We Respond
- 1Get in touch
Email info@gigaremovals.uk or use the Ask Giga chat. Include your booking details and a short summary.
- 2We look into it
We check your messages, photos, crew notes and the agreed booking before we reply.
- 3Fair resolution
If something has gone wrong, we put it right in a practical, open way.
- 4Improve the service
Your feedback shapes crew briefings, access planning and how we keep you updated.
Specifications
Delivery & transport specifications
| Max weight payload | Up to 1,000kg (Luton) / 250kg single item |
| Crew size | 1 to 3 trained movers |
| Vehicles | Transit van / Luton van |
| Handling kit | Trolleys, tail-lift (on request), secure straps |
| Assessment method | Email item dimensions & postcodes |
Compare options
Giga Courier vs standard pallet networks vs DIY Carry
Quote requirements
What to send us for a delivery quote
Send these details and we can price the job quickly:
- Addresses: Postcodes for collection and delivery.
- Item details: Approximate dimensions, weight and photos.
- Stairs check: Are there stairs or lifts at either location?
Transparent pricing
Clear Moving Prices
Bookings are in whole hours: 2 hours minimum on a small van, 3 hours on a Luton. If a job runs over, extra time is charged in 30-minute steps. Mileage is charged one way, collection to delivery. No ULEZ, weekend or evening premium.
Clear quote
Small Transit · Driver Only
£55/hr
2-hour minimum (£110). Best for lighter moves when you can help with loading.
- Driver included
- Driver helps load
- Small moves
Most popular
Small Transit · 2-Person Crew
£75/hr
2-hour minimum (£150). Good for stairs, flats and room-of-choice moves.
- Full carry service
- Room of choice
- Most booked
Clear quote
Luton · 3-Person Crew
£130/hr
3-hour minimum (£390). For bigger moves, bulky furniture and faster loading.
- Driver + 2 movers
- Furniture protection
- Larger loads
No deposit. You pay after the job.
FAQ
Customer Care Questions
Giga Removals is a UK removals company with a London base. We do house removals, flat moves, man and van hire, packing and specialist furniture moves anywhere in the UK.
Man & van pricing starts from £55/hr for a Small Transit and driver, with a 2-hour minimum (£110). A Small Transit with a 2-person crew is £75/hr, 2-hour minimum (£150), and a Luton Box Van with a 3-person crew is £130/hr, 3-hour minimum (£390). Bookings are in whole hours; if a job runs over, extra time is charged in 30-minute steps. Mileage is charged one way, collection to delivery, and stairs are charged at £10 per person per flight per hour (ground floor free, a working lift removes the charge). Insurance, blankets and straps are included, and there is no ULEZ, weekend, evening or bank-holiday premium. No deposit; you pay after the job.
Yes. Bookings include £10,000 goods-in-transit cover. Cover depends on the booked service, declared items and the job details you give before moving day.
Use the booking form for a price, or ask Giga in the chat. For support, email info@gigaremovals.uk with your postcodes, item list, access notes and any photos.